Jacob Adler was in a dilemma. The recent spurt in the growth of his Cloud-based CRM software company also meant additional IT infrastructure and the need to build a new version of their software to accommodate the additional 200,000 customers they had acquired in the past six months.
He knew that the task was too big for his internal team. Even if they worked round-the-clock, they wouldn’t be able to meet the deadline, and besides, the management had decided that the web and the mobile versions must be launched on the same date.
They didn’t have enough time. The technology that was needed was a totally uncharted territory for him and his team and they would all require extensive training.
Michael Colby, his CEO, had suggested roping in an IT consulting company. This would immediately allow them to start working on the new technology and with an increased workforce, they would easily meet the deadline.